FAQ

 

HOW DO I KNOW WHAT IT WILL LOOK LIKE?

You will not see your final product until you receive it in the mail. Our graphic designers will use their digression to place the photo in the best possible location.

DO YOU DO FREE SHIPPING?

Yes, we do! (US only) on all orders over $100. Canada and international will be charged


IS THIS YOUR BRAND?
Yes, ours alone.


HOW DO I CONTACT CUSTOMER SERVICE?

If you have questions about your account, orders, or any other matter, please contact us at any time. Email us at info@playertee.com or use our live chat. We have a support team ready to assist.

WHY ARE SOME PRODUCTS CURRENTLY ON BACKORDER?

To keep up with the changes in the industry environment, we try not to overstock. Player Tee sometimes partners with suppliers from around the world, and some products may be shipped from other countries. As our brand continues to grow and improve so will the overall logistics for all of the products in our collection. Shipping times on backorder products can range from a few extra days up to 3-4 weeks depending on supply partner logistics and availability.


CAN I CANCEL OR MODIFY MY ORDER?

To serve you better, PlayerTee will begin to process your order immediately after you click the PLACE ORDER button. Because orders go into processing immediately and are 100% custom, we are unable to change or cancel an order once it is submitted.


HOW DO I CHECK THE STATUS OF MY ORDER?

You can check the status of your order at any time by heading over to the ORDER LOOKUP section found at the top of our site. You can also contact us at any time at info@playertee.com



WHERE CAN I PURCHASE PLAYER TEE PRODUCTS?

You're in the right place! We're an online store, browse our collection of fine customized sports apparel products at www.playertee.com where you can shop our inventory. We have both in-stock and backorder products from our suppliers. We also offer worldwide shipping to most countries.


WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept PayPal, Visa, Mastercard, American Express, JCB, and Discover credit cards or debit cards. Unfortunately, we cannot accept checks or money orders.


DO YOU OFFER SAMPLES OF YOUR PRODUCTS?

At this time we do not offer samples of our products. If you have a question about a particular product we'd be happy to answer it for you. Email your questions to info@playertee.com.


I HAVE A WEIRD QUESTION AND I WANT TO TALK TO A PERSON ABOUT IT.
We've got people who love that kind of thing. To ask anything and get a quick, personal reply, email us at info@playertee.com. Don't worry-we check it constantly.